Shipping Policy
We want your Family Treasure order to reach you quickly and safely. Here's everything you need to know about how we ship.
Free Shipping
Free shipping on all orders within the United States.
1–3 Day Processing
Orders are handled within 1–3 business days, Monday–Friday.
1–7 Day Transit
Estimated transit time of 1–7 business days once shipped.
Processing time
Orders are processed within 1–3 business days of purchase, Monday through Friday, excluding holidays. During high-volume periods, processing may take slightly longer — we'll always keep you posted by email.
Shipping rates & delivery times
We currently ship to addresses within the United States. Shipping costs are calculated at checkout based on your address and the items in your cart. Once your order ships, transit typically takes 1–7 business days, for a total delivery window of 2–10 business days from the moment you place your order.
Order tracking
As soon as your order leaves our hands, you'll receive a shipping confirmation email with a tracking number so you can follow it the whole way home.
Damaged or lost packages
If your order arrives damaged or doesn't arrive at all, contact us within 7 days of the expected delivery date and we'll make it right.